Product search:            Contact us: Shoeshive@yahoo.com.cn ; Shoeshive@hotmail.com
Category
Frequently Asked Questions / Customer Service

 

 

1. How can I get information after I have paid for the shoes ?

We will e-mail the tracking number of the express company to you as soon as we receive the tracking number. 

2. When and how can I check on my order status?

Normaly, after 2days you can trace your package(s).

3. How do I contact you if I have a question?

We prefer to be contacted by email(see contact us) or  via MSN.


4. How long will it take to receive my shoes?

It usually, on average, takes 5 days to receive your order.
Sometimes the shoes are delivered faster.

5. Do you ship to International locations (any country other than USA and Europe)?

Yes. We currently ship to many international locations.


6. Can you reserve a shoe for me until I can pay for it?

Yes ofcourse, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.

7.  How to get our final price?

Because the price depends on your order quantity and your countries, states,  

So, for final price, please send your order list  to me.
1. Simply send the order by email.  such as
ID 2678, Size 9.5, 11, 11, 10, 12=
ID 4050, size L, 2XL, 3XL=
ID 4345, size 32, 32, 34, 36=
2. Your Name
3. Your Shipping
4. We will offer you total price and how to pay.

Email & MSN: shoeshive@yahoo.com.cn  

 

If you need photo Album Link, please contact us.

 

        
 
         Size  Convert  Chart

Men Sizes
Women Sizes
US Size
UK Size
Eu Size
US Size
UK Size
EU Size
8
7
41
5.5
3
36
8.5
7.5
42
6
3.5
36.5
9
8
43
6.5
4
37.5
10
9
44
7
4.5
38
11
10
45
7.5
5
38.5
12
11
46
8
5.5
39
13
12
47.5
8.5
6
40
 
 
 
9
6.5
40.5
Kids Sizes
US Size
UK Size
Eu  Size
US Size
UK Size
Eu Size
11C
 
24.5
1Y
 
30
11.5C
 
25
1.5Y
 
31
12C
 
26
2Y
 
31.5
12.5C
 
27
2.5Y
 
32
13C
 
28
 
 
 
13.5C
 
29